Dear Guest Egyptian Magazine
July 3, 2009 share
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DG

Hillary Clinton at the Hyatt Regency Sharm

Hyatt Regency as the preferred hotel for all delegations visiting Sharm El Sheikh was chosen to accommodate the US Secretary of State, Mrs. Hillary Clinton during her recent visit to Sharm El
Sheikh to attend the International Conference in support of the Palestinian Economy for the Reconstruction of Ghaza. Mrs. Clinton acknowledged the resort’s fantastic array of exquisite restaurants; sophisticated conference and leisure facilities which promises to make the hotel a top choice world-wide. The picture shows Mr. Stefan Gaessler, General Manager and Mr. Yousry Ali, Resident Manager of the hotel welcoming Mrs. Clinton upon her arrival.

 

DG

First Marriott in France

The first franchised Courtyard by Marriott property in France will open in late 2010 under an agreement reached between Marriott International (MAR:NYSE) and Societe Hoteliere de Boulogne. The 115-room, moderate-tiered Courtyard by Marriott Paris Boulogne will be located in the redevelopment of an historic building that was originally owned by the Banque de France at 114 Route de la Reine in the city center of Boulogne-Paris. The original edifice will house the hotel’s public areas including an open, spacious lobby, bar and restaurant; 336 square meters of conference space, a fitness facility and some guest rooms. An addition will be built behind and above the existing building, including three additional floors of guest rooms.

 

DG

Adidas Spring/Summer Collection

Adidas has introduced the new spring/summer women’s collection, a distinctive and inspirational new range that showcases the brand’s philosophy across different brands of sportswear. Launched at all adidas stores, the collection also include the exclusive line of yoga-wear from world-renowned yoga instructor and adidas global yoga expert, Rainbeau Mars.

 

DG

Miss Ukraine @ Sheraton Sharm

Mr.Firas Irsheidat, the Hotel General Manager, Crowned the winner, the dazzling Miss Ukraine Beauty Queen and valuable prizes awarded to the Ukrainian Beauty Queens. In a joyful and cheerful evening glittered in a most glamorous and luxurious setting, Sheraton Sharm Hotel, Resort, Villas & Spa hosted the Miss Ukraine Beauty Queen pageant. Twenty Ukrainian Beauty Queens strolled on the catwalk to win the title of Miss Ukraine and the diamond studded crown. The Hotel was chosen by “Tez Tour” travel agency, to be the venue for Miss Ukraine Beauty Queen contest.

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About Dear Guest (DG)

Dear Guest (DG) Company - Egyptian Magazine successfully released its Business & Life Style Egyptian magazine in 2002 which have clearly & rapidly found its way to be one of the best Egyptian English magazine in the market. In addition of the normal coverage and articles that all other Egyptian magazines in the market present, DGmagazine focuses on all customer service related issues through its main chapters such as, Egyptian Mystery shopping chapter, Enrich your Knowledge and all marketing & customer services articles within the Egyptian market all in one magazine.
DG Magazine also interviews executives through our executive of the month chapter, lady of the month chapter, even further by focusing on either an industry or an organization in terms of customer satisfaction in the Egyptian market.


Magazine Archives

Mystery Shopping
Customer Service and Training (CS&T) Company has successfully obtained a membership in the reputable Mystery Shopping Provider Association (MSPA). Achieving membership of this highly regarded association is the fruition of years of successful hard work. The continuing success of the Mystery Shopping service is highly dependent on ethics, which CS&T have effectively maintained throughout. Mystery shopping is a fairly new service in Egypt. Many companies use this service abroad to improve and maintain their ...

Why Dear Guest?
I have received several mails and friends' questions about the reason behind the (Dear Guest name). Simply, any one of us is a guest, whether for a few minutes buying grocery at the super market, a few hours on board a flight, a few days in a fancy hotel for a long waited vacation, a lifetime commitment with your bank or mobile operator or even reading a magazine as such, your expectations of the quality of service should not be compromised, so I came to the conclusion that every one on earth is a guest or on the other meaning customer being served by some one else.

بالعربى إلى ...

مبروك يا عريس
1988 كنت بشتغل فى فندق على النيل, كان الفندق زحمةجدا وعلى أخره ومفيش غرف فاضية وكانت الساعة 2 الصبح وفاضل عندى غرفة واحدة فاضية محجوزة للعروسين اللى فرحهم عندى فى الفندق فى قاعة من القاعات, وعلى الساعة 2.30 الصبح دخل علياراجل مهم جدا من الناس اللى مينفعش تقوله مفيش غرفة فاضية وكما توقعت طلب منى غرفة, أو بمعنى أصح أمرنى !!! معرفتش أتصرف إزاى أديله إيه... أديله الغرفة...؟ طب والعريس والعروسة, وليلة الدخلة.. إزاى..؟؟؟ ولا أقوله إيه؟.. طب تعمل إيه يا واد... تعمل إيه؟ وجاتلى فكرة شيطانية هتعرفوها دلوقتى. اديت الغرفة للراجل وطلع وبعد شوية جانى أبو العريس يطلب منى مفتاح الغرفة بتاعت العريس فقولت للراجل غرفة إيه؟ أنا جالى واحد وقلى إلغى حجز غرفة العريس علشان هو هيسافر بعد الفرح على طول (طبعا الكلام ده محصلش) الراجل أبو العريس قال ايه يا اخويا.. مين اللى قالك كدة؟!! فقلت له أنا أعرف شكله بس..


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